Engagement Matters Blog

If you're wanting to ride the web app tidal wave and have considered some ways of making money from an app, it is time to recognise and negate some of the more obvious reasons why web apps can fail so you can make sure yours is successful.  Read full post

Regardless of whether you have kept abreast of the latest web app trend there is no doubting their influence. The problem is there are a whole lot of completely useless apps out there. So if your objective is to make money out of an app how do you go about it and how can you make consumers see that your app is not just one of the pack?  Read full post

With social media playing such a growing role in the marketing and communications mix of many businesses, it's surprising how few people take a few extra steps to optimise their PDF documents for social media.

You may ask "why bother?". Well, the reason is to increase your readership (and thereby increase exposure to your brand or message).

Regardless of what your document is, for example: Research findings, a white paper, brochure, case study or best practice guide, ensuring the document is "social media friendly" is quick and painless and can prove useful.   Read full post

In recent posts we've covered what you should consider before jumping on the social media bandwagon in a business to business context. If you’ve decided to take the leap into social media and have worked through a proper strategy and approach then here are a few tips that may help you soar.  Read full post

In our previous post we discussed the pros and cons of social media in your business-to-business engagement and marketing plan.

If your organisation considers that the pros outweigh the cons, it’s still not a good idea to jump straight on the bandwagon and start furiously posting or tweeting information.

Given the time and monetary commitment you’re going to make, it makes sense to spend some time planning your approach first. Work out what your purpose in social media is, who are you trying to appeal to and what you will focus on. Build a strategy and plan, then jump on the bandwagon.  Read full post

The global market leader for fast food recently shared its view on social media marketing. The presentation made its way onto Slideshare. Even though this is business-to-consumer, it makes for interesting viewing.

What makes this presentation interesting is the second-last slide - McDonald's key learnings from social media. Regardless of the market you are in, they are all relevant points to consider in any social media strategy and reiterate aspects of our recent post: To social media or not to social media.  Read full post

Excuse the nonsensical heading but every time I think of social media Shakespeare’s “To be, or not to be” pops into my head.

Social media is one of the hottest topics right now. Twitter, FaceBook, MySpace, LinkedIn, not to mention blogs, forums and other vehicles, are all gaining the attention of businesses.

Personally, I am a social media sceptic but my views are balanced by some in our company that can see potential. Regardless where we as a company stand on social media, we all admit that it warrants consideration in any business-to-business engagement plan.  Read full post

There are a number of pitfalls that should be avoided when developing a website and avoiding these pitfalls is not an easy task. This blog series focuses on five pitfalls (one a day) and how to avoid them.

Pitfall 1 is kicking off the process by working on how the site will look...  Read full post

The increasing plethora of free or near-free survey tools seems to correspond directly to an increase of poorly planned and designed surveys that fail to deliver useful information.

Creating an online survey that provides valuable information is more than just throwing a few questions and answers together. Here are 10 tips that will help you avoid producing a survey that sinks.   Read full post

Snail mail has had the “remailing” concept for years, however it also applies to email. Essentially this means sending recipients the same (or slightly similar – but essentially the same) email after a delayed period of time (say a week).   Read full post